Wednesday, May 27, 2009

Cisco Presence LDAP issue

I recently installed Unified Presence for the first time and had some issues with LDAP, which meant that users couldn't add contacts. The problem ended up being that the active directory name didn't match the Bind Distinguised Name(DN) inside Presence.

- Bind Distinguished Name (DN) cn=cisco,cn=Users,dc=companyxyz,dc=com (this is in LDAP profile in Presence server)

- In AD inside Users container I had named user CUPadmin, therefore they didn't match and LDAP failed when you ran server health inside Unified Personal Communicator.

** Also remember that LDAP profile passwords must match the AD user password.**

Wednesday, May 13, 2009

Directory button in CME says host not found

get in config mode and issue the command

ip http server

Adding multiple users to single voice mailbox in Unity

Client wanted to add a shared line to 4 phones in CM. That was the easy part. After that I found that the public distribution list in unity didn't really give me what I wanted since when I did it that way the members weren't receiving the vm in their email. So I 1-Created a group in exchange(ShippingGroup), then a single user w/ group name(shippinggrp). 2- After that I added shippinggrp subscriber in Unity since you can't add a group under new subscriber. 3- I went to shippinggrp properties in ActiveDirectory , then delivery options and fwd the emails to the ShippingGroup. That's it. After that I left a voice mail and the whole group got the vm in their email.